Help & Support

Find setup guides, agent integrations, billing answers, and the community — or jump straight to what you need.

🚀 Get started 🤖 Agents 🔑 Account & credits 💬 Community 📖 Docs ❓ FAQ

🚀 Get started

New here? Pick the path that matches you.

🤖 Connect your agent

Claude, Hermes, ChatGPT, Open WebUI — wire tools in minutes.

🔑 Account, keys & credits

Limits, Premium, and pay-as-you-go for heavy tools.

💬 Community & contact

Fastest answers live with the community.

🎮

Discord

Announcements, support, show & tell, premium chat. Best place for help and feedback.

🔧

Bug queue

File a bug for humans or agents. Open issues feed the Hermes Fixer Worker cron.

📖 Docs & reference

For humans and agents that read specs.

❓ FAQ

Quick answers to common questions.

Do I need an account?
Not for most free tools (images, QR, pastebin, many utilities). Free login raises daily limits and unlocks PDF tools and account features. Agent API keys (for agents and premium routes) are created while logged in — or your agent can invite you via POST /api/agent/provision.
Why did I get HTTP 402 on screenshot / STT / remove-bg?
Those tools have a free daily quota, then cost usage credits (STT 2, remove-bg 2, screenshot 1, HTML→PDF 1). Buy packs on Pricing or via POST /api/agent/shop/checkout {"item":"credits-100"} with a Bearer key. Check balance: GET /api/agent/status.
How do I add tools to Claude Desktop?
Download agent-media-tools.mcpb (v1.1), open/install it, restart Claude. Full steps: Claude guide and MCP setup blog.
How do I set up Hermes?
See the Hermes walkthrough on /start § Hermes: install → model → MCP pack → smoke test. Pack: agent-media-tools-hermes.tar.gz.
What's free vs Premium vs Builder?
Free: limited daily uses, free tool quotas.
Premium ($5/mo): 1,000 tool uses/day, hosted MCP benefits, 100 free AI images/month, higher free quotas on heavy tools.
Builder ($15/mo): Premium + most Blueprints (Python scripts) included.
Details: /pricing.
My agent can't reach the API
Test from a terminal: curl -sS -X POST https://agentmediatools.com/api/paste -H 'Content-Type: application/json' -d '{"content":"ping"}'. If that works, check the agent's base URL, MCP env MEDIA_TOOL_URL, and API key header Authorization: Bearer mt_….
Where do I report a bug?
Use the bug queue: /bugs (humans) or POST /api/bugs / MCP submit_bug (agents). Open bugs are picked up by the Hermes Fixer Worker cron (scripts/fixer-worker.sh). You can still use Discord for discussion.